30 Day Happiness Guarantee
If you are not happy with your original stock furniture purchase within 30 days of its delivery, we will refund your money, minus a 10% return and processing fee. Merchandise must be returned in like new condition with no damage or wear of any kind - no exceptions.
This guarantee excludes special order merchandise, "AS IS" items, mattresses and foundations, mattress protectors, pillows, sheets, delivery fees, or furniture purchased for model homes. Rugs and accessories are not subject to a 10% return and processing fee.
120 Night Sleep Guarantee
Mattress sets carry an exclusive 120-night sleep guarantee with the purchase and installation of a qualifying mattress protector on your new mattress. We recommend that you allow a minimum of 30 days for your body to adjust to your new mattress. If you find you are not comfortable, Steinhafels will allow a one time exchange OR let you return it. A $149 return and processing fee will apply on any exchange or return of a mattress and/or boxspring. Merchandise must be returned in like new condition with no damage of any kind and factory law labels as originally attached, no exceptions.
This guarantee excludes power foundations/adjustable bases.
Free Expedited Mattress Delivery!
Free same day/next day mattress delivery is available in select metro zip codes on stocked mattresses with a qualifying minimum purchase.
Note: This is not available for clearance mattress purchases. Some restrictions apply.
110% Price Guarantee Or It's FREE!
Steinhafels guarantees the lowest prices. If you find a lower price on any item of the same brand and model number at a local or online retail competitor during your shopping, or within 30 days after your purchase, bring the advertisement into one of our stores and Steinhafels will credit you 110% of the difference - or it’s FREE! The item must be the exact same brand, model number and materials.
This guarantee excludes MAP price, floor samples, special orders, clearance, "AS IS" items, going-out-of-business sales, and membership clubs.