30 Day Happiness Guarantee
If you are not happy with your original stock furniture purchase within 30 days of its delivery, we will refund your money, minus a 10% return and processing fee. Merchandise must be returned in like new condition with no damage or wear of any kind - no exceptions.
This guarantee excludes special order merchandise, "AS IS" items, mattresses and foundations, mattress protectors, pillows, sheets, delivery fees, or furniture purchased for model homes. Rugs and accessories are not subject to a 10% return and processing fee.
120 Night Sleep Guarantee
Mattress sets carry an exclusive 120-night sleep guarantee only with the purchase and installation of a qualifying mattress protector on your new mattress. We recommend that you allow a minimum of 30 days for your body to adjust to your new mattress. If you find you are not comfortable, Steinhafels will allow a one time exchange OR let you return it. A $149 return and processing fee will apply on any exchange or return of a mattress and/or boxspring. Merchandise must be returned in like new condition with no damage of any kind and factory law labels as originally attached, no exceptions.
This guarantee excludes power foundations/adjustable bases.
Free Expedited Mattress Delivery!
Free same day/next day mattress delivery is available in select metro zip codes on stocked mattresses with a qualifying minimum purchase.
Note: This is not available for clearance mattress purchases. Some restrictions apply.
110% Price Guarantee Or It's FREE!
Steinhafels guarantees the lowest prices! If you find a lower price on the same item at a local or online competitor during your shopping (or within 30 days of your purchase) bring the ad to one of our stores and we'll credit you 110% of the difference - or it’s FREE!
Price matches must be for exact item (brand, model number and materials) and also take into account sales tax, delivery type and delivery cost to customer's door. When matching "pick-up" pricing, the competitor must have a pick-up location within 50 miles of our location.
This guarantee excludes MAP price, floor samples, special orders, clearance, "AS IS" items, going-out-of-business sales, and membership clubs. Price matches on these exclusions will be made at Steinhafels discretion.