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Fabric & Leather Protection Claim Information:
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When filing a claim with Stainsafe you must have:
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The original receipt showing your purchase of the furniture protection product
and treated item(s).
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The original copy of the Warranty and Registration Number.
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The original delivery date of the treated item(s).
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The date of the occurrence of the stain or damage.
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Knowledge of the origin of the stain.
Note: To obtain service
under the Stainsafe Warranty, the owner MUST report the incident
to Stainsafe within 5 days of the date the stain or damage
occurs.
Stainsafe will not cover everyday soiling from normal use, accumulation,
multiple stains, unidentifiable stains or spills or damage not attended to
properly.
To register your warranty or file a claim
click here.
For more information visit
Stainsafe.com
Stainsafe Toll Free Customer Service: (877) 844-1672
Stainsafe Toll Free Fax Line: (800) 426-4571
What stains are covered?
Fabric and Leather Coverage
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Household Food & Beverage Product Stains
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Stains from Human & Pet Saliva, Urine, Stomach Fluid, or Blood (Excludes
Accumulation)
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Ballpoint Pen Ink, Wax Crayon, Facial Cosmetics or Nail Polish
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Color Transfer from Blue Jeans or Newspaper
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Burn or Single Marks caused by Brief Contact with Flame or Heat, Rips or Tears
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Cracking and Peeling of Top Grain Leather and Vinyl in Seating Area
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Cracking and Peeling of All Leather and Vinyl in Non-Seating Area
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If not mentioned -- It's not covered!
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