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Out of Warranty Repairs:

Steinhafels is your #1 choice to call when your product is outside of warranty.

Steinhafels is one of the only furniture retailers in Wisconsin that does out of warranty repairs. Many manufacturers have only a one year parts and labor warranty on their products. Our Service Technicians are professionally trained on the latest techniques of furniture and wood repair. With our quick availability and ability to get the job done correctly the first time, there is only one choice -- Steinhafels -- Relax !

Click here to request in-home service now! For more details on availability, exclusions and costs -- please check our information on this website or call us to schedule the appointment.

All repairs are warranted for 30 days for same related defects.

Upholstery Service
  * Items do not need to have been purchased from Steinhafels.

* Customers can choose to have Steinhafels repair their item with our Out of Warranty charges for labor for the following:
  • Manufacturer Part Replacements
     - After Steinhafels 1 year warranty
  • Cushion Core Replacements
  • Cushion Casing Replacements
  • Recliner Mechanisms
  • Sleeper Mechanisms
  • Frames
  • Bearings ( Best Chairs )
  • Seam Separation
  • Minor Leather Touch Ups
  • Burn Holes
  • Legs
  • Arms
  • Swivel Bases
  • Buttons
  • Springs
  • Padding
Wood Service
  * Items do not need to have been purchased from Steinhafels.

* Customers can choose to have Steinhafels repair their item with our Out of Warranty charges for labor for the following:
  • Scratches
  • Nicks
  • Gouges
  • Dents
  • Assembly
  • Loose Joints
  • Painted Pieces
  • Refinishing
  • Wood Mantels
  • House Woodwork
  
Steinhafels Out of Warranty Pricing
  Trip Charge:
(May vary based on location)
$59.95 One time fee, in which half  is refundable if our technician is unable to repair the item.
  Repair Fee: $59.95 For first item of furniture.
  Additional Items: $24.95 Per item of furniture.
  A minimum of ($119.90 + tax) must be paid before In-home Service can be scheduled.
If our Service Technician is unable to repair your furniture item, you will be refunded the entire repair fee and half of the trip charge. Half of the trip charge is non-refundable due to our technician's time to properly assess your furniture item.
Milwaukee: (262) 436-4600 | Toll Free: (866) 351-4600 | Fax: (262) 436-4602 | Monday - Saturday: 8am - 7pm | Sunday: 10am - 6pm
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