Out of Repair Warranties

OUT OF WARRANTY REPAIR - WE FIX IT!

We are your #1 choice to call when your product is outside of warranty and needs service.

Out Of Warranty Repair

Steinhafels is one of the only furniture retailers in Wisconsin that does out of warranty repairs. Many manufacturers only have a one year parts and labor warranty on their products. Our Service Technicians are professionally trained on the latest techniques of furniture and wood repair. Click below to fill out request form.

All repairs are warranted for 30 days for same related defects.

SERVICE PRICING


  • A minimum of ($124.99 + tax) must be paid before in-home service may be scheduled
  • Trip Charge: $59.99 one-time fee (may vary based on location)
  • Repair Fee: $65.00 per item of runiture repaired (may vary based on extent of damage)

If our Service Technician is unable to repair your furniture item, you will be refunded the entire repair fee.

The trip charge is non-refundable due to our technician's time to properly assess your furniture item.

UPHOLSTERY REPAIR

STEINHAFELS REPAIR CHARGES COVER THE FOLLOWING:

  • Manufacturer Part Replacements*
  • Cushion Core Replacements
  • Recliner Mechanisms
  • Sleeper Mechanisms
  • Frames
  • Bearings (Best Chairs)
  • Seam Separation
  • Broken Joints
  • Minor Leather Touch-Ups
  • Moving Damage
  • Burn Holes
  • Legs
  • Arms
  • Swivel Bases
  • Buttons
  • Springs
  • Padding

*After Steinhafels 1 year warranty.

Items do not need to have been purchased from Steinhafels.

We do not do full re-upholstery.

WOOD REPAIR

STEINHAFELS REPAIR CHARGES COVER THE FOLLOWING:

  • Scratches
  • Nicks
  • Gouges
  • Dents
  • Broken Joints
  • Assembly
  • Moving Damage
  • Loose Joints
  • Painted Pieces
  • Wood Mantels
  • House Woodwork

*After Steinhafels 1 year warranty.

Items do not need to have been purchased from Steinhafels.

We do not do full refinishing.