Out of Warranty Repair - We Fix It!

We apologize for any inconvenience as our Out of Warranty service program is temporarily suspended due to limited availability for service at this time.

We're your #1 choice to call when your product is outside of warranty and needs service.

Tech Working Steinhafels is one of the only furniture retailers in Wisconsin that does out of warranty repairs. Many manufacturers have only a one year parts and labor warranty on their products. Our Service Technicians are professionally trained on the latest techniques of furniture and wood repair. With our quick availability and ability to get the job done correctly the first time, there is only one choice -- Steinhafels -- Relax !

For more details on availability, exclusions and costs -- please check our information on this website or call us to schedule the appointment.

All repairs are warranted for 30 days for same related defects.

For more information or to schedule a repair, please contact us by the following:

Submit Form

Service Pricing

A minimum of ($124.99 + tax) must be paid before in-home service may be scheduled.

Trip Charge: $59.99 one-time fee (may vary based on location)

Repair Fee: $65.00 per item of furniture repaired (may vary based on extent of damage)

If our Service Technician is unable to repair your furniture item, you will be refunded the entire repair fee.

The trip charge is non-refundable due to our technician's time to properly assess your furniture item.

Upholstery Repair
* Items do not need to have been purchased from Steinhafels.

* We do not do full re-upholstery.

* Steinhafels repair charges cover the following:

  • Manufacturer Part Replacements
     - After Steinhafels 1 year warranty
  • Cushion Core Replacements
  • Cushion Casing Replacements
  • Recliner Mechanisms
  • Sleeper Mechanisms
  • Frames
  • Bearings ( Best Chairs )
  • Seam Separation
  • Broken Joints
  • Minor Leather Touch Ups
  • Moving Damage
  • Burn Holes
  • Legs
  • Arms
  • Swivel Bases
  • Buttons
  • Springs
  • Padding
Wood Repair
* Items do not need to have been purchased from Steinhafels.

* We do not do full refinishing.

* Steinhafels repair charges cover the following:

  • Scratches
  • Nicks
  • Gouges
  • Dents
  • Broken Joints
  • Assembly
  • Moving Damage
  • Loose Joints
  • Painted Pieces
  • Wood Mantels
  • House Woodwork