Delivery and Pick-Up

DELIVERY & PICK-UP


Delivery Availability

Enter your zip code to view the current delivery availability in your area!

Delivery Tracking

Enter your sales order number to track your delivery in real-time!

We can't wait for you to get your new furniture and we are certain you can't either. We deliver 7 days a week with different delivery options to accommodate your busy lifestyle.

WHAT'S INCLUDED

  • Two delivery professionals will deliver, place items in your home, and assemble them (when applicable).
  • Items are unwrapped, inspected, and all packaging materials are recycled.
  • Accessory items including lamps and pictures will not be unpackaged or assembled.
  • 2-hour delivery window provided 36 hours before the day of delivery.
  • Delivery tracking is available on the day of the delivery.
  • Additional charges will apply for clearance items.



Delivery Availability

Enter your zip code to view the current delivery availability in your area!

Delivery Map

WHAT'S INCLUDED

  • One delivery professional will drop-off to your curb, driveway or garage.
  • The customer is responsible for assembly and final placement in the home.
  • Items are in the original packing material and not inspected.
  • A two-hour delivery window will be provided the day before delivery.
  • Delivery tracking is available on the day of the delivery.
  • Excludes clearance and floor model merchandise.
  • Old mattress removal does not qualify.
  • Furniture 96" or larger will not fit around corners leading into a basement or upper level. Please measure space before delivery.
  • Available in the metro Milwaukee, Madison, Kenosha/Racine, Appleton, Green Bay, and Lake County (IL) markets.



In-Carton Drop-Off Availability

In-carton drop-off available on select days. Enter your zip code to view the current delivery availability in your area!

In-carton Drop-off Map

WHAT'S INCLUDED

  • Pick up your merchandise at a Steinhafels Superstore location.
  • Items are in the original packing material and not inspected.
  • Customer is responsible for assembly and placement in the home.
  • No additional cost to the customer.
  • Find a Steinhafels Superstore location near you.


Pick-Up Locations & Hours

Order Ready For Pick-Up?

Enter your sales order number to check if your merchandise has arrived at your designated pickup location.

PLEASE NOTE

  • Please bring original receipt and photo ID.
  • Identification is required for all pickups.
  • If the person picking up the merchandise is not the named purchaser on the sales order they must have the original sales receipt.


Pick-Up Policy Details

merchandise pick-up locations

WHAT'S INCLUDED

  • Two delivery professionals will deliver and place your mattress, boxspring and/or foundation in your home and fully assemble (when applicable).
  • Items are unwrapped, inspected, and all packaging materials are recycled.
  • 2-hour delivery window provided 36 hours before the day of delivery.
  • Delivery tracking is available on the day of the delivery.
  • Additional charges will apply for clearance items.
  • FREE Mattress Delivery is available on purchases of $498 or more (before tax) to select zip codes. Clearance is excluded.



Delivery Availability

Enter your zip code to view the current delivery availability in your area!

Delivery Map