15 Day Happiness Guarantee

If you are not happy with your original stock furniture purchase within 15 days of its delivery, we will refund your money, minus a 15% return and processing fee. Merchandise must be returned in like new condition within 30 days of original delivery or pick-up with no damage or wear of any kind ­- no exceptions.

This guarantee excludes special order merchandise, clearance, "AS IS" items, mattresses and foundations, mattress protectors, pillows, sheets, delivery fees, or furniture purchased for model homes. Rugs and accessories are not subject to a 15% return and processing fee.

120 Night Sleep Guarantee

Mattress sets carry an exclusive 120 Night Sleep Guarantee only with the purchase of a new qualifying mattress protector on your new mattress. To give your body time to adjust, you must sleep on your new mattress for thirty (30) days. If you're still not happy with your selection, you can return or reselect your mattress for a $149 restocking fee. Merchandise must be returned in like-new condition with no damage of any kind and factory law labels as originally attached, no exceptions.

This guarantee excludes power foundations/adjustable bases, pillows, sheets, mattress protectors, and special order mattresses.

Free Mattress Delivery

Free Mattress Delivery is available in select metro zip codes on stocked mattresses with a minimum purchase $498 or more (before tax) based on availability.

Note: This is not available for clearance mattress purchases. Some restrictions apply.

110% Price Guarantee

At Steinhafels, you never need to shop anywhere else to find a lower price. However, if you do find a lower price on any item of the same brand, model number, and material at a local or online retailer during your shopping, tell us and we will match the price by crediting you 110% of the difference towards your purchase price. If within 30 days after your purchase, you find a lower price, Steinhafels will gladly issue you a refund for 110% of the difference.

Price matches must also take into account sales tax, delivery type and delivery cost to the customer's door. When matching "pick-up" pricing, the competitor must have a pick-up location within the Wisconsin and Illinois delivery areas in which we serve.

We will confirm the competitive price along with any costs of providing equivalent Steinhafels services in order to determine the price we will be matching.

A few items are not able to be price matched:

• MAP (Manufacturers Advertised Price) items
• Entire selection of Clearance and Outlet Items
• Going-out-of-business sales
• Membership clubs
• Premier or White Glove Delivery Fees

For previous purchases, please visit the store you originally made your purchase for prompt service.

Bonus Buy

Merchandise available for a limited-time special discount. These pieces have been hand-selected from our inventory as a Bonus Buy. No further discounts will be taken on these items.

Deal of the Week

Merchandise that is deeply discounted with limited quantities and is only available at the stated price for one week. These items may be discounted items purchased from manufacturers, or a limited quantity of in-line merchandise that has been deeply discounted.

Closeout

Merchandise that is limited in quantity, and our buyers have negotiated pricing directly with the manufacturers - so we can offer you exceptional discounts. Supplies are limited and will not be re-ordered.

Clearance

Merchandise permanently reduced in price, and will not return to its original price. This may be due to the item being overstocked, discontinued, or possibly damaged.

Everyday Low Price

Merchandise that represents outstanding furniture or mattress values at the guaranteed lowest price every day. You never have to wait for a sale – Guaranteed!