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Guarantees
30 Day Happiness Guarantee

30 Day Happiness Guarantee

If you are not happy with your original stock furniture purchase within 30 days of its delivery, we will refund your money, minus a 10% return and processing fee. Merchandise must be returned in like new condition with no damage or wear of any kind ­- no exceptions.

This guarantee excludes special order merchandise, "AS IS" items, mattresses and foundations, mattress protectors, pillows, sheets, delivery fees, or furniture purchased for model homes. Rugs and accessories are not subject to a 10% return and processing fee.

120 Night Sleep Guarantee

120 Night Sleep Guarantee

Mattress sets carry an exclusive 120-night sleep guarantee only with the purchase and installation of a qualifying mattress protector on your new mattress. We recommend that you allow a minimum of 30 days for your body to adjust to your new mattress. If you find you are not comfortable, Steinhafels will allow a one time exchange OR let you return it. A $149 return and processing fee will apply on any exchange or return of a mattress and/or boxspring. Merchandise must be returned in like new condition with no damage of any kind and factory law labels as originally attached, no exceptions.

This guarantee excludes power foundations/adjustable bases.

Expedited Mattress Delivery

Free Expedited Mattress Delivery!

Free same day/next day mattress delivery is available in select metro zip codes on stocked mattresses with a qualifying minimum purchase.

Note: This is not available for clearance mattress purchases. Some restrictions apply.

Low Price Guarantee

110% Price Guarantee Or It's FREE!

Steinhafels guarantees the lowest prices! If you find a lower price on the same item at a local or online competitor during your shopping (or within 30 days of your purchase) bring the ad to one of our stores and we'll credit you 110% of the difference - or it’s FREE!

Price matches must be for exact item (brand, model number and materials) and also take into account sales tax, delivery type and delivery cost to customer's door. When matching "pick-up" pricing, the competitor must have a pick-up location within 100 miles of our location.

This guarantee excludes MAP price, floor samples, special orders, clearance, "AS IS" items, going-out-of-business sales, and membership clubs. Price matches on these exclusions will be made at Steinhafels discretion.

Disclaimer

Not all featured merchandise is on display at every location. Photography may not be an identical representation of merchandise. Errors in price and/or specification may occur in print. We reserve the right to correct any such errors. ②Final Price items, Limited-Quantity, Special Purchases, Holiday (060), Furniture Protection, Delivery, Clearance, As Advertised, Unadvertised Specials, ​Fireplaces, Patio, and ​Overstocks are excluded. * Bonus Cash is available with a set purchase. Bonus Cash not valid on previous purchases, Limited Quantities, Special Purchases, Holiday (060), Gift Certificates, Delivery Fees, or Guardsman Protection Plans. Non-Transferable. Limit one coupon per customer, and one per transaction. No cash value. Must be redeemed in full - additional funds will be forfeited. See store for details.③ FREE Expedited Mattress Delivery is available in select metro zip codes on stocked mattresses with a minimum purchase $498 or more (before tax) based on availability. Orders must be entered by 3pm Monday through Saturday, and by 2PM on Sunday. Clearance is excluded. Customers must be available through the afternoon and evening up to 9pm to receive their delivery. ④FREE Mattress Delivery is available on purchases of $498 or more (before tax) to select zip codes. Clearance is excluded. ⑥110% Price Guarantee or it’s FREE Steinhafels guarantees the lowest prices. If you find a lower price on any item of the same brand and model number at a local or online retail competitor during your shopping, or within 30 days after your purchase, bring the advertisement into one of our stores and Steinhafels will credit you 110% of the difference - or it’s FREE! The item must be the exact same brand, model number and materials. This guarantee excludes MAP price, floor samples, special orders, clearance, “AS IS” items, going-out-of-business sales, and membership clubs. ⑧120 Night Sleep Guarantee: Mattress sets carry an exclusive 120-night sleep guarantee only with the purchase and installation of a qualifying mattress protector on your new mattress. We recommend that you allow a minimum of 30 days for your body to adjust to your new mattress. If you find you are not comfortable, Steinhafels will allow a one time exchange OR let you return it. A $149 return and processing fee will apply on any exchange or return of a mattress and/or boxspring. Merchandise must be returned in like new condition with no damage of any kind and factory law labels as originally attached, no exceptions. This guarantee excludes power foundations/adjustable bases.