Bedding Warranty Policies

Untitled Document

BEDDING WARRANTY POLICIES

Bedding Warranty Claim

WHAT YOU WILL NEED:

  • Contact inforrmation including a valid sales receipt.
  • Product information including information on Law Label.
  • Required Photos- please see below to make sure you have them ready to upload.
TempurPedic Adapt Hybrid

For claims on all power foundations, Tempur-Pedic and Serta mattresses - please contact the vendor directly. (See contact information below.)

Manufacturer


Tempur-Pedic®


Legget & Platt®


Serta®


Beautyrest® Mattresses


Beautyrest® Adjustable Bases


Sealy Ease® Adjustable Bases


Moto Sleep®

Contact Center


1-888-811-5053


1-800-888-3078


1-888-557-3782


1-877-399-9397


1-888-550-3746


1-800-697-3259


1-844-696-6886

Note: For Guardsman Protection Plan claims outside of the manufacturer's warranty - please go to Guardsman's website to place a claim.


What is covered by the bedding warranty?



Warranties protect your purchase from defects in manufacturing, not from damage caused by use or normal wear and tear. Any stains, discoloration, rips, tears, or burns will void the manufacturer's warranty. For complete details, read and follow the directions on your warranty card.

Photo of Law Tag Attached to Mattress

mattress label

Picture must be clear and easy to read for a claim to be reviewed.

Area of Defect

mattress

Place straight edge across the area. Place ruler or tape measure vertically to measure.

Close Up Area of Defect

mattress

Close up of previous photo, showing the measurement on ruler or tape measure.

Measurement of Opposite Side

mattress

Place straight edge across the area. Place ruler or tape measure vertically to measure.

Close Up of Opposite Side

mattress

Close up of previous photo, showing the measurement on ruler or tape measure.

Photo of Doundation


Place straight edge across the area. Place ruler or tape measure vertically to measure.

Close Up of Foundation Measurement


Close up of previous photo showing the measurement on the foundation.

Photo of Law Tag Attached to Foundation


Picture must be clear and easy to read for a claim to be reviewed.

Photo of Frame or Support


Show the support system that the box spring is sitting on.