Delivery & Pickup

WHAT'S INCLUDED

• Two delivery professionals will deliver, place items in your home, and assemble them (when applicable).
• Items are unwrapped, inspected, and all packaging materials are recycled.
• Accessory items including lamps and pictures will not be unpackaged or assembled.
• 2-hour delivery window provided 36 hours before the day of delivery.
• Delivery tracking is available on the day of the delivery.
• Additional charges will apply for clearance items.



---

WHAT'S INCLUDED

• One delivery professional will drop-off to your curb, driveway or garage.
• The customer is responsible for assembly and final placement in the home.
• Items are in the original packing material and not inspected.
• A two-hour delivery window will be provided the day before delivery.
• Delivery tracking is available on the day of the delivery.
• Excludes clearance and floor model merchandise.
• Old mattress removal does not qualify.
• Furniture 96" or larger will not fit around corners leading into a basement or upper level. Please measure space before delivery.
• Available in the metro Milwaukee, Madison, Kenosha/Racine, Appleton, Green Bay, and Lake County (IL) markets.



---

WHAT'S INCLUDED

• Pick up your merchandise at a Steinhafels Superstore location.
• Items are in the original packing material and not inspected.
• Customer is responsible for assembly and placement in the home.
• No additional cost to the customer.
• Find a Steinhafels Superstore location near you.



---

Order Ready For Pick-Up?

Enter your sales order number to check if your merchandise has arrived at your designated pickup location.

ORDER READY FOR PICKUP

PLEASE NOTE

• Please bring original receipt and photo ID.
• Identification is required for all pickups.
• If the person picking up the merchandise is not the named purchaser on the sales order they must have the original sales receipt.



---

Pick-Up Policy Details

CLICK HERE

MERCHANDISE PICK-UP LOCATIONS

WHAT'S INCLUDED

• Two delivery professionals will deliver and place your mattress, boxspring and/or foundation in your home and fully assemble (when applicable).
• Items are unwrapped, inspected, and all packaging materials are recycled.
• 2-hour delivery window provided 36 hours before the day of delivery.
• Delivery tracking is available on the day of the delivery.
• Additional charges will apply for clearance items.
• FREE Mattress Delivery is available on purchases of $998 or more (before tax) to select zip codes. Clearance is excluded.



---