Image coming soon
Verified Buyer
Submitted as part of a sweepstakes entry
Nice fireplace after I had to take the back off and connect the USB cord. Missing the remote and waiting to hear from Steinhafels.
Merchant Response
We appreciate your feedback and apologize for any inconvenience you experienced with your fireplace. We have reached out to our customer service team to provide guidance regarding the missing remote. It was noted that the fireplace you purchased was a clearance item and was sold as-is without a remote included. Please contact us with any questions, thank you!
Verified Buyer
Submitted as part of a sweepstakes entry
easy to use.